Head-End System (HES)
GridStar Connect
A utility-grade Head-End System built to manage smart meter communication, execute commands reliably, automate read operations, and deliver operational visibility across large-scale AMI deployments.
Core capabilities
End-to-end control of AMI communication
GridStar Connect provides the essential control-plane services utilities depend on.
Centralized inventory of onboarded meters with communication status, firmware association, IP configuration, and health indicators.
Initiate instantaneous, block load, daily load, billing, and event reads with structured lifecycle tracking.
Automate recurring meter reads with configurable frequency and safeguards.
Track command initiation, execution, completion timestamps and retry status.
Configurable retry mechanisms and failure classification for unstable networks.
Capture outage notifications, tamper alerts, and communication exceptions.
WHY GRIDSTAR CONNECT
Built for Reliable AMI Execution
GridStar Connect combines operational control, execution visibility, and utility-scale communication management in a Head-End System designed for dependable field performance.
Utility-scale control
Manage large device fleets, recurring reads, and communication workflows with centralized operational control.
Execution transparency
Track command initiation, progress, completion, and retry behavior through a clear execution lifecycle.
Operational resilience
Handle unstable communication environments with configurable retry logic, failure handling, and alert-driven monitoring.
Deployment readiness
Designed for production AMI environments with the visibility, structure, and controls needed by utility operations teams.
Product Screens
Operational views inside GridStar Connect
Selected interfaces from the production-ready HES platform.
Operational experience
Built for real-world utility operations
Daily operational visibility across communication, execution, and performance layers.
Real-time metrics including onboarded meters, communication health, and success rates.
Visibility into command lifecycle including timestamps and failure reasons.
Access instantaneous, block load, daily load, billing, and event profiles.
Manage firmware profiles with OBIS parameter mapping.
Onboard meters with DLMS security parameters and authentication keys.
Define recurring execution jobs eliminating manual read dependency.
Execution workflow
Read execution lifecycle
Operational stages followed when processing a meter read in GridStar Connect.
